Category: Articles
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Toward Organizational Learning in the Singapore Police Force
Over the past two years, organizational learning has grown from a buzzword into an integral feature of the Singapore Police Force. It has been…
Transforming Leadership: The Story of Robert Greenleaf
When we read the stories of extraordinary leaders, we may be inspired to see new possibilities for ourselves. The biography Robert K. Greenleaf: A…
Systems Thinkers Must Go Down the Rabbit’s Hole
You take the blue pill, the story ends, you wake up in your bed and believe whatever you want to believe. You take the…
The Case for Systemwide Learning
In his book Synchronicity, Joseph Jaworski describes two scenarios developed by Shell in the early 1990s. “New Frontiers” depicts a world where “rich and…
Creating a Comprehensive System of Inquiry
Acentral tenant of system dynamics is the need to model the problem and not the system. As John Sterman points out in his book…
The Path of Creative Disruption: A Foundation for Sustainable Change
Sustainable change happens when people begin to see the world differently. It takes only a momentary abandonment of longstanding beliefs and assumptions for this…
Bringing Out the Best in People: An Interview with Warren Bennis
Ifirst encountered the work of Warren Bennis, widely known as “the dean of the leadership gurus,” in 1986. With a newly minted doctorate in…
Using Learning Histories to Design Management Innovation
The field of organizational learning has long offered a rich selection of tools — from devices such as the Ladder of Inference to causal…
Designing Effective Learning Laboratories
Experiential activities have long been recognized as powerful ways to learn. Simulations create an environment where people can encounter many of the challenges and…
Human Resources and the Doom Loop
Few would argue that an effective human resources (HR) practice can be a real source of competitive advantage to a company. Acres of research…